Quality Policy

Policy Statement

This policy is supported by a robust Quality Management System we improve in a continual and rigorous manner. We adopt this policy everywhere in Business Agility Solutions and deploy it through operational objectives

Purpose

Delight clients with a tailored and outstanding services and experience

Policy

  • Client Focus
    • Client centricity culture is in all employees’ DNA. We deploy the voice of client into all of our operations, we decide and prioritize always from the client perspective.
  • Innovation: Our slogan “Your Gate To Innovation”
    • We are committed to equip our clients either individuals or corporates with the necessary professional innovative world-class skills, knowledge, tools and experience to prepare them for responding to the constantly changing local and global market. BAS continually ensures developing and maintaining effective and powerful processes and tools for key quality elements to meet and/or exceed client expectations and achieve client satisfaction & loyalty.
  • Client Satisfaction and Loyalty
    • We are continually measuring our client’s satisfaction and loyalty to capture their experience, manage issues detected in their feedback, build and share analysis of the improvement priorities, and drive actions to deliver a superior, differentiated client’s experience. Client experience is recognized in our company as a strong competitive advantage
  • People
    • We empower our teams to manage their priorities and decisions to maximize the business value for our clients, we continually look for superior client driven skills when hiring, we work as one team to always serve our clients first.

If you need more information, please contact: info@b-agility.com

Revisions

Origination Date: January, 2019