PROBLEM SOLVING TECHNIQUES & ROOT CAUSE ANALYSIS (BA-01)
Identify problems, seek best solutions and prevent problems recurrence. Reduce defects/errors, rework, scrap and possible injury to personnel. Reduce cost of poor quality and costs resulting from inefficient processes. Increase competitiveness and profit. Improve the individual’s problem solving mindset. Increase customer (internal and external) satisfaction and loyalty. Analyzes and synthesizes highly sensitive and complex data to generate potential solutions. Anticipates challenges and problems and responds in a timely manner.
1.Problem Solving, Continuous Improvement and Teamwork
2.Challenge the Status Quo and Managing for Change
3.Problem Solving Approach and Benefits
4.Problem Solving Approach and Benefits
5.Root Cause Analysis Situations
-System-based and Five Cs.
6.Becoming a Competent Problem Solver
7.Continuous Improvement and Management by Fact
8.Seven-Step Japanese Problem Solving Model
9.Eight Discipline Problem Solving Methodology
10.Identify Critical Process Metrics
11.Problem Solving Tools
-Fault Tree Diagram.
-Cause and Effect Diagram.
12.Correlation and Regression
13.Case Study and Project Discussion
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