Business Analytics


13 Lessons
24 Hrs
Dr. Rham Mahmoud


Quality is one of the most important factors for business success and growth. Businesses achieving higher quality in their products and services enjoy significant advantage over their competition; hence, it is important that the personnel responsible for the design, development, manufacture and control of products understand properly the concepts and techniques used to control and improve the quality of products and services. This program is designed to enable participants mastering statistical quality control techniques to produce high quality products and services through effective and efficient processes that leads to increasing the end added value to customers. The ultimate goal of this program is to educate individuals and organizations how to effectively integrate statistical quality control objectives into the relevant business functions for the purpose of continual improvement. Program feature real-world field experience and exercises that involve developing innovations to enhance the knowledge and skills of participants. Learn from world class consultants and trainers how to control and improve organization’s processes, products and services.
Help individuals and organizations assess the quality control processes Understand the statistical quality control process with regard to real business life Learn how to measure and improve the process performance as related to customer’s requirements. Evaluate the process capability to meet the specified requirements. Improve products and services with more efficient processes. Learn control charts techniques for the purpose of continual monitoring and improvement. Gain hands-on experience in analyzing process performance. Improve the quality control mindset.


Weel 1

  • 1.Quality Control Methodology and Mindset

Week 2

  • 2.Prevention Versus Detection

Week 3

  • 3.Fundamentals of Statistics

Week 4

  • 4.Sampling and Data Collection

Week 5

  • 5.Measurement System Analysis (MSA)

Week 6

  • 6.Histogram and Optimum Process Level

Week 7

  • 7.Taguchi Loss Function

Week 8

  • 8.Process Capability Analysis

Week 9

  • 9.What Is a Process Control System?

Week 10

  • 10.Process Variation Analysis

Week 11

  • 11.Statistical Process Control (SPC) Charts

Week 12

  • 12.SPC Implementation

Week 13

  • 13.SPC and Continual Improvement


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