Lean Service (BE-02)
1. Introduction to Lean
-Lean Definitions of Waste.
-Lean Principles, Benefits and Metrics.
-Lean Deployment and Change Management.
-Lean and Six Sigma.
2. Value Stream Mapping
-Cycle Time, Lead Time and Takt Time.
-Classification of Activities.
-Velocity, Process Cycle Efficiency and SMV.
-Mapping The Current Process Value Stream.
3. Value Stream Management
3.1 Value Stream Analysis
-Process Flow (Spaghetti Diagram).
-Work Cell Design.
-5S and Visual Management.
-Heijunka (Load Levelling).
-Jidoka (Building Quality In).
3.2 Value Stream Improvement
-Design The Future State Value Stream.
-Develop Transformation Plan.
4. Continuous Improvement
-Lean Performance Measurements.
-Problem Solving Tools.
5. Project Discussion
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