Quality Cost Reduction Strategies (BE-05)
1. Quality Cost Concepts
-The Economics of Quality.
-Goal of A Quality Cost System.
-Taguchi Quality Loss Function.
-Management of Quality Costs.
2. Quality Cost System
-Quality Cost Categories, Elements and Bases.
-Hidden Quality Costs.
-Trend Analysis and The Improvement Process.
-Budgeting, Standardization and Control.
3. Quality Cost Program Implementation
-Leadership and Managing For Change.
-Quality Cost Education.
-Internal Quality Cost Procedure.
-Quality Cost Data Collection and Loss Analysis.
-Reporting and Evaluation.
4. Quality Cost Reduction And Continuous Improvement
-Quality Cost Improvement Philosophy.
-Quality Costs and The Profit.
-How to Reduce Quality Costs?.
-Supplier Quality Management.
5. Two Case Studies (Service and Manufacturing)
6. Project Discussion
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