Total quality management

PLANNING FOR QUALITY PRODUCT INTO REAL WORKPLACE (PL-01)

10 Lessons
30 Hrs
Dr. Rham Mahmoud

Overview

This program is designed to enable participants to master the concept and methodology of the quality planning approach, which is indispensable to total quality management activities to ensure quality process and product that meets and exceeds customers’ requirements and expectations.
COURSE OBJECTIVES
Introduction to Quality Management The Importance of Quality Planning Process Management When We Need to Plan? Quality Planning Roadmap Operations Planning In Manufacturing Sector Operations Planning In Service Sector Quality Planning Steps Management and Planning Tools Case Study and Project Discussion

Syllabus

Week 1

  • 1.Introduction to Quality Management

Week 2

  • 2.The Importance of Quality Planning

Week 3

  • 3.Process Management

Week 4

  • 4.When We Need to Plan?

Week 5

  • 5.Quality Planning Roadmap

Week 6

  • 6.Operations Planning In Manufacturing Sector

Week 7

  • 7.Operations Planning In Service Sector

Week 8

  • 8.Quality Planning Steps

Week 9

  • 9.Management and Planning Tools

Week 10

  • 10.Case Study and Project Discussion

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